Yes, you can still upgrade the rewards until registration ends on 31 December 2024 at 23:59 (GMT+8). However, please note that the Seasonal Medal is only available for purchase until 30 June 2024.  

Your rewards will be shipped out 4-6 weeks after the order is made. Make sure to provide your complete mailing address (incl. House/Unit/Tower Number) to ensure that your parcel will be delivered to you. * This timeline applies only to addresses within Singapore. For overseas addresses, please allow an additional 2-3 weeks for delivery.  

This year, we offer a brand-new SEASONAL FINISHER Medal that comes in four pieces, each representing a season. You can combine them for a unique display. The Event Medal is specifically for Season 1 and can be obtained with or without completing the 50km finisher distance in Season 1. Meanwhile, the Finisher Seasonal Medal for Season 2-4 is awarded upon completing a 50km finisher distance each season.  

No, all Finisher Medals will only be given to participants who complete the 50km distance every season, even if you have upgraded your rewards. Refunds will not be provided.  

Yes, names must adhere to the following: no special characters, a maximum of 14 characters, and only English alphabet names are allowed.  

The challenge officially starts on January 1, 2024, and runs until December 31, 2024. All activities recorded during this period will be considered for the challenge.  

The leaderboard page will become visible on January 4, 2024, at 6 pm SGT. This is when you can check and track your progress against other participants.  

A team should have a minimum of 2 members or a maximum of 10 members to qualify for team achievements. You do not need to do your activities together to be ranked as a team or unlock team achievements.  

We only recognise RIDE, Mountain Bike Ride, Gravel Ride (for Outdoor) and VIRTUAL RIDE (for Indoor) as Strava activity types for this challenge.  

We require all participants to log their activities using Strava. You can use other tracking apps, like Garmin, and upload your activities to Strava. If you have logged your activities with another app and not Strava, the system will not recognize uploaded activities.  

Yes, of course. You can record your activities both indoors and outdoors to count towards the Finisher distance.  

Yes. The beauty of virtual challenge is that you can log in your activities anytime and anywhere. Just remember to log your activities with the Strava app, or upload them to Strava if you are using another app to record your activities. Just make sure the devices are Strava-compatible!  

No, manual activities will not be recognised for this event.

Yes, all the teams from #TOGORIDE2023 are automatically part of #TOGORIDE2024.  

To join a new team or create one, follow these steps: Visit the #TOGORIDE2024 landing page. Log in with your Togoparts account. Click on the "Manage" menu. Choose "Join Team."  

If you're already in a team, you have the option to either join a different one or start a new team. However, if you start a new team, you become the team leader and can't switch to other teams. Team leaders can, however, change their team's name and invite up to 9 more members to join their team. The deadline to do this is before 31 January 2024.  

Yes, you can make any team updates, such as joining a new team or changing team names, before 31 January 2024.  

You can access the feature to create a new team, join an existing one, or switch to a different team on Friday, January 12th, at 3 PM GMT +8.